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  • Zycoo Call Center S10+



CooCenter series provides call center, IP PBX, CRM applications, a high efficient solution for SMB to handle customer relationship management, and features as easy to implement, maintain and use.


CooCenter-S10+ comes with 4 FXO lines, supports VoIP trunks. Applied with WebRTC technology to support Window Pop-up, CRM, ACD, statistic reports. Greatly saves operation cost and improves productivity for business marketing, after-sales service, product promotion and communication management.



Call Center Features

  • Window Pop-up
  • Voicemail
  • Call Queue
  • Custom Worksheet
  • Agent SIP login
  • WebRTC Agent login
  • ACD
  • SmartDID
  • Click-To-Dial
  • Conference Call
  • Auto Dial
  • Satisfaction survey
  • Statistic reports
  • Customize CRM
  • IVR
  • Recording Playback
  • Remote Agent login
PBX Features
  • Caller ID
  • Video Call
  • Paging and Intercom
  • Smart DID
  • DISA
  • Multi-language
  • Voicemail to Email
  • IVR
  • Call Recording
  • Three-way Conference
  • Conference Call
  • Phone Provisioning
  • Blacklist
  • BLF
  • Feature Codes
  • DDNS
  • DID
  • PIN Code Access
  • SIP Trunks
  • Call Forward/Park/Route/Transfer/Hold/Waiting
Codecs & Protocol
  • Audio Codecs: G.722, G.711 (a-law，u-law), G.729，G.726，GSM，Speex
  • Video Codecs: H.261, H.263, H.263+, H.264
  • Protocols: SIP (RFC3261), IAX2
  • DTMF：RFC2833，SIP INFO，In-band
System Capacity
  • Storage: 16GB SD Card
  • External USB Storage (Max. 1TB, Portable HDD requires using own PSU)
  • 40 x SIP extension
  • 1GB DDR2
  • 20 x agents (WebRTC or SIP)
Network
  • IPV4 & IPV6
  • DHCP Server
  • Firewall
  • UDP/TCP/TLS
  • VLAN
  • IP Assignment(Static/DHCP/PPPoE)
  • VPN Client (L2TP / PPTP / Open VPN / N2N)


Technical Specifications

Hardware Specification
  • 2 x RJ45
  • 4 x RJ11
  • Power: DC 12V 1.0A
  • Input: 100-240VAC
  • 1 x Reset
  • 1 x Power Interface
  • LED Indicator
  • 1 x USB
  • 1 x Console
Environment
  • Working Temperature： 0 °C ~ 40 °C
  • Storage Temperature： -20 °C ~ 55 °C
  • Humidity： 5 ~ 95% Non-condensing



PBX Specifications
Trunks support Modules
Extensions 40 Extensions
Caller ID CLI
IVR IVR, DISA
Concurrent Calls 10 Agents with CRM

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Zycoo Call Center S10+

  • Brand: Zycoo
  • Product Code: S10+
  • Availability: In Stock

  • Rs. 293,000

  • Ex Tax: Rs. 293,000
  • 5 or more Rs. 267,000

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